Shipping Policy

SHIPPING METHODS AND COST:

Shipping delivery time provided below is an estimate only. Packages will on average, arrive sooner than these dates. Variables like weather, route, or other uncontrollable circumstances may cause your package to be delayed and delivered beyond what is estimated. We do not ship on Saturdays, Sundays and/or nationally observed US holidays.

INTERNATIONAL ORDERS:

International orders will be delivered in roughly 10-20 business days; however, timing will vary depending on your location. It is the customer’s responsibility to track and follow up with the local post office once the shipment has entered the country. We are not responsible for any customs or import fees placed on orders entering foreign countries. *The shipping fee is not the customs fee for the order. Worldwide Expedited Standard and Worldwide saver UPS includes in house customs clearance.

DELIVERY DELAYS:

Please be advised the above time frames are approximations, and may be affected by weather, postal system delays, customs clearance, etc. We are not responsible for any delays due to incorrect addresses, incomplete shipping addresses, customer not being home to sign for the package, or any other delays that may occur.

Business day cutoff time is 2 pm EST, Monday through Friday. Order received after 2 pm EST will be processed the next business day. Shipment tracking number is emailed to the customer within 2-3 business days from the order date. It is customer’s responsibility to track the package on www.usps.com or www.ups.com. Once tracking information has been provided, that specifies your package has been picked up by the carrier from our facility.
We ship to APO/FPO addresses and to all military bases.

NOTE:  If you would like to add signature confirmation at the time of delivery, please send us an email with your order number.

Please contact us at support@eshagirl.com for further information